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Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) takes allegations and complaints regarding the misuse of public funds very seriously. To that end, a process is in place to ensure these allegations and complaints are examined properly and that appropriate action is taken
Program: Gatineau, QC - Assessment and Investigation Services Branch  
Organization: Canada. Indigenous Services Canada - Northern Ontario
Phone Numbers: 1-855-504-6760
Fax: 819-934-2352
Email: cnap-nacc@rcaanc-cirnac.gc.ca
Website: www.canada.ca/en/indigenous-services-canada.html
Address:
Mailstop 6604C Suite 1455
Gatineau, QC
K1A 0H4
Street Address:
Sir Charles Tupper Building, 10 Wellington St Floor 4C
Gatineau 		 
Location: Located at Wellington St in the Sir Charles Tupper Building in Gatineau, QC
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9 am-6 pm
Service Description: Works collaboratively with partners to improve access to high quality services for First Nations, Inuit and Métis, with the vision to support and empower Indigenous peoples to independently deliver services and address the socio-economic conditions in their communities

  • Receives and investigates allegations and complaints made by phone, mail, or email regarding First Nation, Inuit and Métis bodies and organizations, their employees and representatives
  • Allegations may include, for example:
    • the misuse or misappropriation of Indigenous and Northern Affairs Canada (INAC) funds
    • fraud
    • collusion
    • gross mismanagement
    • Complaints differ from allegations in that they involve actions or inactions which are potentially non-criminal in nature and may include, for example:
      • a First Nations on-reserve member who cannot obtain funding for house repairs or for post-secondary education and who believes the process was unfair
    •

    Fees: None
    Application: Allegation or complaint may be made:

    • by phone, mail, or email

    • Directly to the Assessment and Investigation Branch at INAC headquarters in Gatineau, QC

    • to the Minister of Indigenous Services
    Eligibility / Target Population: Allegation or complaint can be from any source, including:

    • First Nation members

    • Métis

    • Inuit

    • Elected officials

    • Members of the public

    • Media
    Languages: English
    Area Served:
    Algoma, Cochrane, Kenora, Manitoulin, Nipissing, Rainy River, and Sudbury District  
    See Also: Advocacy and Social Action for Indigenous Peoples
    Government Services - Indigenous

    This information was last completely updated on March 17, 2026

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    © 2026, 211 Ontario North – Lakehead Social Planning Council