Support via Facebook Messenger, Text and Live Chat are currently unavailable and expected to resume soon. Call 1-844-626-4673 (1-844 NAN-HOPE) for support
Organization: NAN Hope - Telephone Helpline and Online Chat Counselling Services
Phone Numbers: 1-844-626-4673
Email: info@nanhope.ca
Website: nanhope.ca
Address:
Thunder Bay, ON
Location: No physical location, services are provided via telephone, text or by online chat
Accessibility Notes: Not applicable
Hours: Telephone crisis service: Mon-Sun 24 hours


Text, live chat, and Facebook messenger support: Mon-Fri 8 am-12 midnight
Service Description:
  • Provides crisis counselling via a 24/7 toll-free telephone service, or by text, live chat, or Facebook messenger
  • Offered to anyone experiencing mental health challenges
  • Services include confidential crisis services, connection to ongoing mental health and addictions support services and access to clinical and mental health counselling
  • Services can be provided in the following areas:
    • Addictions
    • Domestic violence
    • Suicidality
    • Self-harm behaviours
    • Depression
    • Anxiety
    • Grief/bereavement



    Fees: None
    Application: Call, text or web-chat
    Eligibility / Target Population: All Nishnawbe Aski Nation communities and citizens in need of mental health and addictions support
    Languages: English ; Cree ; Ojibwe
    Area Served: Cochrane, James and Hudson Bay Coast, Nipissing–Temiskaming, Northern
    See Also: Counselling - Family, Couple, Individual
    Gender-Based Violence Prevention and Response
    Last Updated: 3/13/2025
    Service Profile Web Address: eng/displayService.aspx?id=197795

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