Program: Nishnawbe Aski Police Service - Thunder Bay - General Headquarters - Regional Services
Organization: Nishnawbe Aski Police Service
Phone Numbers: 807-621-2161
Toll-Free: 1-800-654-6277
Crisis: 9-1-1
Fax: 1-800-404-4093
Email: centralhq@naps.ca
Website: www.naps.ca
Address:
973 Balmoral St Suite 301
Thunder Bay, ON
P7B 0E2
Location:
  • Located at Balmoral St in the City of Thunder Bay
  • Closest intersection is at Balmoral St and William St
  • Situated in the same building as the Business Development Bank of Canada
Accessibility:
Wheelchair Accessible
Hours: Office: Mon-Fri 8 am-4 pm


Service: Mon-Sun 24 hours
Public Contacts: Laura Jasma - Office Administrator Assistant
1-800-654-6277 Ext 6590 * laura.jamsa@naps.ca
Terry Armstrong - Chief of Police
807-623-2161 Ext 6598 * CHIEFSOFFICE@NAPS.CA
Service Description:
  • Emergencies call: 9-1-1
  • Non-emergency reporting and assistance call: 1-800-549-6277
  • Provides police services focusing on the following:
    • Assistance to victims of crime
    • Crime prevention
    • Emergency response, including canine tracking and search and rescue
    • Law enforcement
    • Public order maintenance (protests and riots)
    • Provides criminal reference checks
    Note: Complaints, compliments and comments should be sent to Headquarters, Attn: Professional Standards Office



    Fees: None
    Application: Call or visit for more information about criminal record checks
    Eligibility / Target Population: First Nations individuals living on reserve
    Languages: English
    Area Served: Cochrane, District of Thunder Bay, James and Hudson Bay Coast, Northern
    See Also: Police Services
    Last Updated: 12/8/2025
    Service Profile Web Address: eng/displayService.aspx?id=196998

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