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Program: Thunder Bay - General Headquarters - Policing Services  
Organization: Nishnawbe Aski Police Service
Phone Numbers: 807-621-2161
Toll-Free: 1-800-654-6277
Crisis: 9-1-1
Fax: 1-800-404-4093
Email: centralhq@naps.ca
Website: www.naps.ca
Address:
973 Balmoral St Suite 301
Thunder Bay, ON
P7B 0E2
Location:
  • Located at Balmoral St in the City of Thunder Bay
  • Closest intersection is at Balmoral St and William St
  • Situated in the same building as the Business Development Bank of Canada
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Office: Mon-Fri 8:30 am-4:30 pm


Emergencies: Mon-Sun 24 hours
Public Contacts: Laura Jamsa - Office Administrator Assistant
807-623-2161 Ext 6590 * laura.jamsa@naps.ca
Terry Armstrong - Chief of Police
807-623-2161 Ext 6598 * ChiefsOffice@naps.ca
Service Description:
  • Serves as the main headquarters for the Nishnawbe-Aski Police Service
  • Oversees 34 detachments in the Nishnawbe Aski Territory
  • Emergencies call: 9-1-1
  • Non-emergency reporting and assistance call: 1-800-549-6277
  • NOTE:
    • Processing of Criminal Records Checks not available at headquarters
    • Complaints, compliments and comments should be sent to Headquarters, Attn: Professional Standards Office


    Provides police services focusing on the following:
    • Assistance to victims of crime
    • Crime prevention
    • Emergency response, including canine tracking and search and rescue
    • Law enforcement
    • Public order maintenance (protests and riots)
    NOTE:
    • Processing of Criminal Records Checks not available at headquarters
    • Complaints, compliments and comments should be sent to Headquarters, Attn: Professional Standards Office

    Fees: None
    Application: No application process
    Eligibility / Target Population: First Nations individuals living on reserve
    Languages: English
    Area Served:
    Algoma, Cochrane, Kenora, Manitoulin, Nipissing, Rainy River, and Sudbury District  
    See Also: Police Services

    This information was last completely updated on December 5, 2025

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    © 2025, 211 Ontario North – Lakehead Social Planning Council

    Updated December 5, 2025
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