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Organization: Canada. Immigration, Refugees and Citizenship Canada  
Toll-Free: 1-888-242-2100
Teletype: 1-888-576-8502
c/o Operations Support Centre
Canadian Building
365 Laurier Ave W
Ottawa, ON
K1A 1L1
Intersection: Bank St and Laurier Ave W
Location: Ottawa
Hours: Mon-Fri 8am-4pm
Executives: Ahmed D Hussen - Minister for Immigration, Refugees and Citizenship
613-954-1064 *
Service Description: Canadian federal department * facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada
  • citizenship services
  • issues travel documents (such as passports) to Canadians
  • issues work and study permits to work or study in Canada
  • services for immigrants, including issuing permanent resident cards
  • refugee resettlement programs and handles refugee claims

Fees: Varies by service
Application: Visit website
Eligibility - Population(s) Served: People seeking to immigrate to Canada * refugee claimants * people working towards Canadian citizenship * people seeking study and work permits in Canada * Canadians in need of travel documents
Languages: English ; French
Language Note: French reception, programs, publications, and website * French interpretation available upon request
Area(s) Served:
See Also: Immigrant, Newcomer and Refugee Services

This information was last completely updated on February 15, 2017

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