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Please Note: This location has metered parking only

Organization: Ontario. ServiceOntario - Thunder Bay - James St S - Ste 113 - Driver and Vehicle, Health Office  
Phone Numbers: Customer Service 807-475-1351
Toll-Free: Customer Service: 1-800-465-5067
General Inquiry: 1-800-267-8097
Driver & Vehicle Inquiry: 1-800-387-3445
Health Card Inquiry: 1-888-376-5197
Teletype: TTY: 1-800-268-7095
435 James St S, Ste 113
Thunder Bay, ON
P7E 6T1
Intersection: James St S and Arthur St W
Location: South Ward, Ontario Government Bldg
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 8:30 am-5 pm
Service Description: Located in the Ontario Government Building on James St S

  • Provides an online single point of access on information to a variety of government programs and services for residents, visitors and businesses
  • Provides access to Services for You information such as Losing Your Wallet, What to do When Someone Dies
  • Provides referral services to government staff who can provide specialized help
  • Provides the following services:
    Driver and Vehicle Services
    • Accessible parking permits
    • Copies of records
    • Driver's licences (name and address change, renewal, replacement)
    • Enhanced Driver's Licence (name and address change, application, renewal, replacement)
    • Motorized Snow Vehicle Operator's Licence
    • Motorized Snow Vehicle Permits
    • Off-Road Vehicle Permits
    • Vehicle Permits and Plates
    • Used Vehicle Information Packages
    • Health card renewal and replacement
    • Name and address change on health card
    • New health card registration
    • Organ and tissue donor registration
    Ontario Photo Card
    • New Ontario Photo Card registration
    • Ontario Photo Card renewal and replacement
    • Name and address change on Ontario Photo Card
    Forms, Publications and Official Documents
    • Commissioner of Oaths
    • Health card services and the Enhanced Driver's Licence are available by appointment and can be booked on the website

    Fees: Service
    Application: Accessible Parking Permit
    • Application must be signed by a physician and returned to this location
    • Upon receipt, you will be given a 2-month temporary permit

    Enhanced Driver's Licence
    • Application for a new Enhanced Driver's Licence is by appointment only and can be booked on the website
    Eligibility - Population(s) Served: Varies by service
    Languages: English ; French
    Area(s) Served:
    City of Thunder Bay  
    See Also: Government Services - Information
    Personal Identification, Certificates and Licences

    This information was last completely updated on March 15, 2016

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    © 2018, 211 Ontario North – Lakehead Social Planning Council

    North West LHIN